Data Deletion Instructions
At JustXplore, we prioritize the privacy and security of our customers’ data. We understand the importance of safeguarding personal information and ensuring it is handled responsibly. As part of our commitment to transparency and data protection, we provide clear guidelines on how to request the deletion of your data from our systems.
Please follow the steps below to initiate the data deletion process:
Step 1: Submit a Deletion Request
To begin the process, please send an email to our Data Protection Officer at support@justxplore.com with the subject line “Data Deletion Request.” In your email, include the following information:
- Your full name
- Booking reference number(s) (if applicable)
- Email address associated with your account
- Any additional details that may help us locate your data in our system
Step 2: Verification Process
For security purposes, we may need to verify your identity before proceeding with the deletion request. Our Data Protection Officer will reach out to you via email to request any additional information necessary for verification. This step helps us ensure that we are deleting data only at the request of the rightful owner.
Step 3: Data Deletion
Once your identity has been verified, we will proceed with the deletion of your data from our systems. Please note that some information may be retained for legal or regulatory compliance purposes. However, we will only keep the minimum amount of data necessary to meet these obligations.
Step 4: Confirmation
Once your data has been successfully deleted, you will receive a confirmation email from our Data Protection Officer. This email will serve as confirmation that your request has been fulfilled, and your data has been removed from our databases.
Additional Information
Retention Period: We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. After this period, data is securely deleted from our systems.
Third-Party Services: Please note that if you have provided your data to third-party service providers through our platform, you may need to contact them directly to request deletion of your information.
Contact Us: If you have any questions or concerns about our data deletion process, please don’t hesitate to contact our Data Protection Officer at support@justxplore.com.
Thank you for choosing JustXplore for your travel needs. We appreciate your trust in us, and we remain committed to protecting your privacy every step of the way.